We are growing our broadband network to deliver even greater value and ensure we remain the leading choice for broadband services.
Expanding and enhancing our network
Our broadband network has become a powerful tool for customers at home and in business. Broadband is and will remain the core growth area for our organization for the foreseeable future.
In 2008, we continued to expand our broadband coverage, which now passes over 74 per cent
of homes in our service area. We also continued
to roll out our fibre network. Expanding the
use of fibre increases the performance of our network and allows us to offer more customers enhanced services, like Aliant TV.
We’re extremely pleased with the progress
Aliant TV has made since it was introduced in 2005. And in 2009, we will continue to make it better. Already this year, we have increased
the number of high-definition channels we offer and launched a personal video recording (PVR) service, which provides customers with one-touch recording of their favourite shows.
It is services like Aliant TV and other value-added applications that will continue to power demand for our broadband network. That’s why, in 2009, we are increasing our planned spending on broadband expansion and associated new
services by over 20 per cent.
Making the Internet more valuable
We are focusing on increasing the use of our high-speed network by introducing new services and applications that provide customers with
an enhanced Internet experience. For example,
in 2008, we introduced an online learning centre,
an exciting new application that provides high-speed Internet customers unlimited access to over 3,000 educational-based videos. Built for
a variety of learners and tied to the local K-12 public school curriculum, this application is
helping individuals, families and educators with research, homework and personal development.
Protecting our customers
When it comes to learning, communicating and entertainment, the Internet is a powerful resource. However, as a public space, parents need to be aware of their children’s online
activities. So to help protect families, we work with law enforcement agencies, schools and other community organizations to promote online safety. Through presentations at schools and community events, support for organizations
like Cybertip.ca and Kids Help Phone, and online resources such as our CybersafeTM program, we’re helping our customers learn about online safety. We also help our customers protect
themselves with a wide range of Internet security services, such as parental control, anti-virus,
personal firewall and anti-spyware.
